FREQUENTLY ASKED QUESTIONS
Can you help with fertility concerns outside of a fertility clinic?
Yes! We explore additional health factors not always covered by fertility clinics that could impact your fertility.
What are the benefits of adding a naturopathic doctor to my pregnancy care team?
Naturopathic care offers more frequent check-ins and a focus on prevention, ensuring a healthy pregnancy and addressing any overlooked concerns.
Can you collaborate with my family doctor or midwife?
Absolutely! We work collaboratively and provide evidence-based, pregnancy-safe recommendations. We may also run additional labs to improve pregnancy outcomes.
Why is there limited follow-up care for new moms?
Midwives provide care up to 6 weeks post-birth, but after that, care often drops off. We offer additional support to help you adjust to motherhood.
What are your appointment fees?
New patient appointments are $330, follow-up appointments are up to $264. Labs and supplements are extra.
How long is an appointment?
New patient visits are up to 75 minutes, follow-ups are 30–60 minutes (billing will be adjusted accordingly).
Do you accept insurance?
We don’t offer direct billing, but will provide detailed receipts for insurance claims.
Is everything covered by insurance?
Coverage varies, so check with your provider. Health Spending Accounts usually cover visits and labs more consistently.
What is your cancellation policy?
We value the time and scheduling needs of our patients, practitioner, and staff. A late cancellation or missed visit leaves a hole in the practitioner's day that could have been filled by another patient. As such, a strict 1-business day cancellation policy is in effect for all visits. Visits that are not cancelled with one business day's notice are subject to the 50% visit fee. For example: appointments booked for Mondays must be cancelled by the previous Friday, not Sunday. Cancellation fees will be billed as "missed appointments" and are not eligible for insurance claims. Cancellation fees will be billed to the credit card on file, and invoices must be paid prior to booking subsequent appointments. Patients are required to have a valid credit card on file to manage their ongoing care.
What is the cancellation policy in the case of an emergency?
Unfortunately, patients that cancel at the last minute are charged for their appointment regardless of the cause of cancellation. The office cannot be responsible for judging what constitutes an emergency, and so we have to apply an across-the-board cancellation policy.
Do you work with patients outside Calgary?
Yes, we can see anyone within Alberta. Initial visits are preferred in-person, but we offer virtual appointments if needed.
Why are labs out-of-pocket?
Naturopathic labs aren’t covered by Alberta Health Services, but this allows us more flexibility to order necessary tests.
How are labs drawn?
We use Alberta Precision Labs (APL). You’ll receive a requisition to take to any community APL location (APL hospital or health centre locations will not accept our requisitions).
Why do you require a credit card on file?
A 50% deposit is required to secure your first appointment. Cards are also kept for late cancellations or lab requisitions.
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